What you will be doing?
Keen & Eager - You are a self motivator, who is always looking to push themselves and those around them. No job is too big or too small and you are happy to give anything a go.
Friendly- You are a natural people person. That does not mean you are always the loudest and most extroverted, but people gravitate towards you and feel comfortable in your presence.
Caring- In a role where you are so central to the community, a real sense of empathy and care is essential. You consider how your words and actions impact those around you and want to go the extra mile to make people feel looked after.
Strong Listener- Actively listening to members is a vital skill for this role. Listening with intention, delving deeper and turning feedback into solutions will help you create a bespoke and human experience for our members.
As a Community Associate, you will have cross functional responsibilities in order to offer multi-faceted support for our members & our buildings.
Tasks:
Be the Face of your Building - You will be the first and main point of contact to provide support and an exceptional hospitality experience to all members and guests entering the space. While managing the Front Desk during key business hours, you will ensure a well organised entrance area.
Deliver a 5* Service - Our purpose is to deliver a service that accelerates the growth of our members. We do everything with care and conscience. Bring a critical mindset, so you can call us out and we can continually improve our offering.
Be the Centre of the Community- Make knowing our members your business, so you are best placed to create meaningful & mutually beneficial connections between them & the wider Techspace community.
Ensuring building facilities are running efficiently along with working with suppliers and contractors to resolve issues that may arise.
Values
Here are the values we care most about. Not only are they behaviours that best represent our team culture, but this also extends to new members and partners we intend to work alongside.
If these values describe you, or your company, get in touch. We'd love to hear from you.
WE ARE OPEN
we create environments that support openness and honesty. We listen to each other, challenge, support, and always assume positive intent.
WE CARE
we care deeply about our fellow Techspacers, about serving our members and about our impact on the world.
WE MOVE WITH THOUGHTFUL PACE
we have a bias for action and being decisive. We trust each other to take risks and we learn from our mistakes.
WE STRIVE TO IMPROVE
we are ambitious, stretching ourselves to innovate and always do better.
WE SEEK BALANCE
we choose fun and fairness, and support each other to find our balance.
We’re looking forward to receiving your application. Should you have any questions in advance please contact help@techspace.co.
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We are an equal opportunity employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, promotion or day-to-day business activities for reasons of race, gender, religion, sexual orientation, education, family background, gender, national origin, age, marital status, medical condition, disability or any other legally protected status.