This is a full time role based in London, with some support for our Berlin portfolio and reports to the Operations Director.
Description
We are looking for a full time Events Manager to lead the Techspace Events team across our London portfolio with oversight extending to our Berlin portfolio. You will be accountable for the growth and profitability of our Event Venue product across both markets, owning the delivery of events strategy, annual budgeting, and pricing framework, while managing the Events Team to deliver it day to day. In London, your team handles both the sales pipeline and on-the-ground delivery; in Berlin, enquiries are centralised through your team while our on-site Community team continues to deliver events locally. Across both markets, you set the direction, hold the commercial decisions, and ensure sales and delivery work together seamlessly, from first enquiry through to a client walking through the door, bringing consistency and continuity even where each market currently operates differently.
Hospitality is at the heart of what we do, and while this is a leadership role, it's a hands-on one: you'll be closely involved in our highest-value and most complex events, our largest spaces, new venue launches, and strategic agency relationships, while trusting your team with the rest. An exceptional Events Manager can hold both the detail and the bigger picture at once, managing the expectations of clients, agencies, suppliers, and your own team simultaneously, while staying focused on what actually grows the business rather than just what keeps it busy. Strong commercial judgement, natural leadership, and the ability to coach a small team toward genuine ownership of their roles are all essential. You'll be given real autonomy to shape how the events business grows, alongside the accountability that comes with it.
Role specifics
As Events Manager, you own the strategic and commercial direction of the Techspace Events business, while managing the team who execute it day to day. You will have cross functional responsibilities while being accountable for developing and delivering our annual events strategy and hitting budget, and ensuring your team has the guardrails, support, and coaching they need to excel in their roles. .
- Revenue Ownership - You'll ensure events meet or exceed budgeted income, consistently seeking incremental improvement, and hold ultimate accountability for pipeline health, stepping in on high-value, complex, or new-venue bookings your team escalates to you.
- Strategy and Pricing - You'll set the annual events strategy and budget, and own our pricing framework, including minimum spend thresholds, structures, and discount guardrails. Your team works within the boundaries you set; you're accountable for getting those boundaries right.
- Team Management - You'll manage the performance and development of the Events Team, setting their OKRs, running their rota and coverage across our locations, and making the staffing decisions that keep every event properly resourced.
- Hospitality Standards - You'll set and uphold the hospitality standard our clients and members experience across every venue, coaching your team to deliver it consistently rather than just checking it after the fact. You understand that this is commercial, not just cultural: exceptional delivery is what turns a first booking into a repeat client and protects the brand as the portfolio grows.
- Commercial Sign-Off - You'll review and approve high-value or non-standard contracts your team raises, and act as the final escalation point for anything your Events Associates can't resolve directly, including any unresolved client payments.
- Portfolio growth - You'll track performance across all venues and lead the operational set up and launch of new sites as the portfolio grows, proving out the commercial case for each investment so every new site sets the business up for long-term success rather than just adding square footage.
- Strategic Partnerships - You'll own our most important agency and broker relationships directly, while your Event Sales Associate manages day-to-day platform activity and mid-tier accounts. You'll decide which partnerships are worth deepening and represent Techspace at an industry level.
- Marketing Partnership - You'll work closely with Marketing to shape targeted lead generation and retargeting campaigns, and bring a genuine understanding of the London events market to inform how our portfolio and offering are positioned, knowing which spaces suit which markets so our brand and messaging reflect real commercial intent across the events journey.
- Cross-Functional Collaboration - You'll build strong working relationships with Community and Finance, keeping processes aligned and ensuring events integrate smoothly with the wider buildings and business operations.
- Reporting and Analysis - You'll own monthly and quarterly reporting to stakeholders, keep a close eye on competitor activity in the London events market, and use data to guide where the team focuses next.